Payment Information
Pay the way you want — every transaction is encrypted and processed by industry-leading providers. We never see your card number.
Accepted methods
Credit & debit cards
Visa, Mastercard, American Express, and Maestro. 3D Secure authentication is enforced on every transaction.
Cash on delivery
Available for orders shipped within Greece. A small handling fee applies and is shown at checkout.
The list of methods available to you depends on your shipping country and is shown automatically at checkout.
Security
All card payments are processed through Stripe, a PCI-DSS Level 1 certified processor. Card numbers never touch our servers — Stripe tokenises them in your browser. The connection between your device and our checkout uses TLS 1.2+ end-to-end.
Currency & taxes
Prices are displayed and charged in Euros (€). For EU customers, VAT is included in the listed price. For destinations outside the EU, prices exclude VAT and any import duties — these are shown clearly at checkout based on your address.
Invoices & receipts
A printable invoice is generated automatically and emailed to you the moment payment clears. You can also re-download it any time from My Account → Orders.
Refunds
Refunds are returned to the original payment method. Card refunds usually appear within 5–10 business days; bank transfers within 2–5; cash-on-delivery refunds are sent by bank transfer to an account you provide.
Payment failed?
No charge was made — your bank may have placed a brief authorisation hold which is released automatically within a few minutes. Try a different card, or reach out and we'll send a secure payment link.